DP Herramientas Neumaticas

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FAQ

 

· Quotation

Please note that we don’t have price list for all of our products. We only quote the price according to your enquiry for exact models.
All our quotation is only valid for 1 month because of the cost of materials always be un-stable, and also the exchange rate between USD & RMB currency.

· Production

Normally our production period will be 30-40days. Eg. We can ship the goods out within 30-40days upon receipt of your TT deposit or original LC.

· Warranty

We normally supply one year warranty for the main components of our professional series tools (no warranty for DIY or semi-pro series tools). And we can supply 1% easily-broken spare parts into the shipment free charge for replacement or repairing.  If you need any other parts or components, please confirm to us when you place your order, we’ll quote our cost price to you.

· Sample availability

We can send the sample to our customer for quality checking before confirm the formal order. But we’ll charge the sample cost and shipping charge to our client because the big volume and weight of the machine. Thanks for your understanding.
Normally we need 1 week to prepare the samples.

· Package

Normally the tools will be packed in our standard color box. If you want color box to be printed in your own design, the minimum order quantity is 500 – 800pcs per item, and the artwork should be confirmed 20 days before shipment which is need for printing)

· Container loading

REASONABLE TOLERANCE 3% IN QUANLITY, WEIGHT, MEASUREMENT, DESIGN  AND COLOR IS ALLOWED , FOR WHICH  NO CLAIM WILL BE FILED.

· Claims

CLAIM CONCERNING QUANLITY DESCREPANCY SHOULD BE FILED BY THE BUYERS WITH 15 DAYS AFTER THE ARRIVAL OF THE GOODS AT THE DESTINATION. So that we could check it at our side early.
But if we had confirmed with you before shipped out, we won’t bear the responsibility.

· Responsibility

THE BUYER ARE TO ASSURE FULL  RESPONSIBILITIES FOR ANY CONSEQUENCES ARISING FROM: (A) THE USE OF PACKING,  DESIGN OR PATTERN MADE TO ORDER;  (B).   LATE  SUBMISSION   OF   SPECIFICTION OR DETAILS NECESSARY FOR THE EXECUTION OF THE S/C; (C)LATE ESTABLISH L/C (D).LATE AMENDMENT TO THE L/C IN CONSISTENT WITH THE PROVISIONS OF THIS SALES CONFIRMATION.

If you have any other questions, just feel free to contact us.
We’ll try our best to supply our best service, best quality products to you.
Thanks !

 

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DP Herramientas neumaticas Co.,Ltd
Add:No.2-728, Songjiang E.Rd.,Yinzhou, Ningbo,China TEL:+86-(574)-89020501 89020502 Fax:+86-(574)-89020503
Ferramentas pneumaticas | Herramientas neumaticas | Air pneumatic tools E-mail: cndinopower@gmail.com
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